Forum FAQ - Forum user journey and Community Moderation initiative

Forum user journey and Community Moderation initiative

This document is part of our beginners guide.

This article will let you know how you can help us grow as a community! It will first go over basic Forum functionalities and then focus on how you can help us moderate our Forum content.

Your Forum journey

Our UiPath Forum is hosted by Discourse which provides several cool features that allow you to grow as a user.

Understanding User Trust levels

Our Forum has 5 trust levels:

  • New User

    When you first join our Forum, you are considered a New User.

    Therefore, your account will be slightly restricted (click to see the list of restrictions).
    • Send personal messages to other users
    • “Reply as new topic” via Link button (UI removed)
    • Flag posts
    • Post more than 1 image
    • Post any attachments
    • Post more than 2 hyperlinks in a post
    • Have actual links in the ‘about me’ field of their profile (will be silently and temporarily converted to plain text)
    • Mention more than 2 users in a post
    • Post more than 3 topics
    • Post more than 10 replies
    • Edit their own posts after more than 1 hour
  • Basic User

    Stick around to become Basic User, it only requires you to:

    • enter at least 5 topics
    • read at least 30 posts
    • spend 10 minutes on the Forum reading posts

    You can also reach this level by completing the Foundation Academy training and joining our Foundation group on Forum. More information on how to do that here.

    You will then be able to:

    • Use all core Discourse functions; all new user restrictions from above are removed
    • Send PMs
    • Upload images and attachments if enabled
    • Edit wiki posts
    • Flag posts
    • Mute other users
  • Member

    For the list of all requirements, see here.

    You can also reach this level by completing the Orchestrator Academy training and joining our Orchestrator group on Forum. More information on how to do that here.

    Members can:

    • Invite outside users to PMs making a group PM
    • Daily like limit increased by 1.5×
    • Ignore other users
    • Edit their own posts for up to 30 days after posting
  • Regular

    For the list of all requirements, see here.

    You can also reach this level by completing the Advanced Academy training and joining our Advanced group on Forum. More information on how to do that here.

    You will then be able to:

    • Recategorize and rename topics
    • Have all their links followed (we remove automatic nofollow)
    • TL3 spam flags cast on TL0 user posts immediately hide the post
    • TL3 flags cast on TL0 user posts in sufficient diversity will auto-silence the user and hide all their posts
    • Make their own posts wiki (that is, editable by any TL1+ users)
    • Daily like limit increased by 2×
  • Leader

    This trust level can only be granted manually by your helpful @Forum_Staff members. Keep contributing to the growth of our UiPath Forum and you will get it for sure!

    It allows you to:

    • Edit all posts
    • Pin/unpin topic
    • Close topics
    • Archive topics
    • Make topics unlisted
    • Split and merge topics
    • Reset topic bump date
    • Daily like limit increased by 3×
    • Any TL4 flag cast on any post immediately takes effect and hides the target post
      (when you reach this level, we will kindly ask you to not use the options which are crossed-out on the above list)

This is also the trust level you will automatically get when you join our @Forum_Moderators_2024 group (read below how to get there :slight_smile:).

Note!

By completing specific Academy courses and/or learning plans, you can skip directly to some trust levels. Read more here:

Community Moderators initiative

What is it about?

We are happy to let our Community manage our Forum as much as possible. This is why we selected most frequent Forum contributors to help us recategorize and tag new topics, as well as flag the content that does not follow our basic Community Guidelines.

Extra perks:

  • your own space to discuss content moderation (group on the Forum and group on the Community Slack
  • access to special lists that will help you get an overview of the Forum content

How to join the Community Moderators group?

Keep contributing! We are always on the lookout for new Community Moderators who would be eager to reinforce the group.

If you are wondering how you can contribute in the meantime, please check the list of available permissions for your Trust Level above. For example, by reaching the status of a Regular user (trust level 3), you can already help our community by recategorizing topics which were posted in wrong categories, as well as editing the titles of the topics if they happen to be not descriptive enough.

Naturally, you can also flag obvious spam posts to keep our Forum clean.

Future community moderators will have to have substantial contributions in these areas for them to be considered.

If you have reached trust level 3 (Regular), you can already help out a lot!

This trust level allows you to Recategorize and rename topics. Feel free to make use of this feature, it helps out a lot!

If you want, feel free to also make use of this handy robot that will fetch you the latest unanswered Forum topics:

39 Likes

Awesome, this was necessary. Great post! :smiley:

5 Likes

I have been part of the advanced group for almost 2 years now. I’m still a member level user !. Could you please upgrade my trust level ?

Regards,
Nithin

2 Likes

It looks like you are correctly a Regular (trust level 3), which is higher than Member:
https://forum.uipath.com/g/trust_level_3?filter=Nithin_P

3 Likes

Hi @loginerror,

I just got upgraded now…Thanks.

image

Regards,
Nithin

5 Likes

@loginerror It really motivates us to contribute more.

6 Likes

Thanks for sharing a detils knowlage of trust level in UI Path.

1 Like

could you please upgrade my trust level

"[quote=“mukesh.singh, post:7, topic:200526, full:true”]
Thanks for sharing a detils knowlage of trust level in UI Path.
[/quote]

"

1 Like

Hi Team,

Can anyone help me how to get Robot Master Title??

I have already completed advanced level also.
https://academy.uipath.com/DirectLaunch?cid=8xmEpL1HkYQ_&io=tgpwv6P5Xm0_&md=IS2TIgXikDA_

Thanks
Latika

Though it shows Robot Master for you, I am just sharing this for anyone who visits this post.

You simply have to request to join the advanced group and then a robot will process your request within 10 minutes max.
If you use the same email on both Academy and Forum, you can submit your request as is (default template). If you use different ones, please paste in the Academy email into the template.

Hi @Sugumar8785

You kind of dug out an older reply :sweat_smile: Since then, and with all platforms using the same login details (UiPath Account), it now works automatically :slight_smile:

See here:
UiPath Graduates Group

The process runs every day in the afternoon (UTC), so it might take around 24 hours to get the badge.

3 Likes

I think not letting new users upload media with their posts is very backwards. It is new users that need more help, and not allowing new users to upload media doesn’t allow more experience users to be as helpful as they can.

5 Likes

Thanks for your feedback.

Just to clarify, we do in fact allow new accounts to upload 1 screenshot :slight_smile:
On top of that, it is very easy to reach the next level of Forum progression (which removes most of the restrictions) by simply searching for your answer first - you can see the progression here:
Forum FAQ - Forum user journey and Community Moderation initiative

2 Likes

Hi @slotonlineidnpoker

Thank you for your feedback! I checked our settings and new users are in fact allowed to upload 1 image.

We prefer to keep it this way because it is very simple to reach the Basic User level with a bit of searching for your answer on the Forum, and that unlocks the New User upload restrictions.

1 Like

I loved the way of promoting someone with levels. I would take it as a game and will cooperate much more.

I am unable to upload the attachment on Forum. Its throwing a popup as new use cannot upload attachment. Could you please help @loginerror

please help me with this issue