Studio 2024.10.1 install error - EEUI - Call to InitializeEmbeddedUI on a UI DLL failed

The file I am using is the UiPathStudio.msi the string I am using is msiexec /i UiPathStudio ADDLOCAL=DesktopFeature,Studio,Robot,Packages,JavaBridge,ChromeExtension,FirefoxExtension,EdgeExtension,ExcelAddin ENABLE_PIP=1 /Q

I have tried removing the Q and running it just to try and see but nothing I see some WIndows installer backround proccesses going on but it should be front facing. I have completed this installation 4 times prior and just now is it acting wierdly. I thought maybe I was using the wrong installation .msi but it seems fine to me. even when I just click the installation package its failing after showing the preparing wondows installation pop up for a few seconds. I am using the UiPathStudio.msi 24.10.1 file. this is Windows 11

Hello @michael.gardiner!

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So I looked at the installation logs and the ERROR is MSI (c) (50:30) [13:12:39:932]: EEUI - Call to InitializeEmbeddedUI on a UI DLL failed

MSI (c) (50:30) [13:12:25:311]: Machine policy value ‘DisableUserInstalls’ is 0
MSI (c) (50:30) [13:12:25:324]: Access database with Impersonation
MSI (c) (50:30) [13:12:25:325]: SOFTWARE RESTRICTION POLICY: Verifying package → ‘C:\Users\user\Desktop\UiPathStudio.msi’ against software restriction policy
MSI (c) (50:30) [13:12:25:326]: SOFTWARE RESTRICTION POLICY: C:\Users\th$int$isdadm7\Desktop\UiPathStudio.msi has a digital signature
MSI (c) (50:30) [13:12:38:233]: SOFTWARE RESTRICTION POLICY: C:\Users\th$int$isdadm7\Desktop\UiPathStudio.msi is permitted to run at the ‘unrestricted’ authorization level.
MSI (c) (50:30) [13:12:38:304]: Cloaking enabled.
MSI (c) (50:30) [13:12:38:304]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (50:30) [13:12:38:308]: End dialog not enabled
MSI (c) (50:30) [13:12:38:308]: Original package ==> C:\Users\th$int$isdadm7\Desktop\UiPathStudio.msi
MSI (c) (50:30) [13:12:38:308]: Package we’re running from ==> C:\Users\th$int$isdadm7\Desktop\UiPathStudio.msi
MSI (c) (50:30) [13:12:38:316]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (50:30) [13:12:38:317]: APPCOMPAT: looking for appcompat database entry with ProductCode ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’.
MSI (c) (50:30) [13:12:38:317]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (50:30) [13:12:38:325]: MSCOREE not loaded loading copy from system32
MSI (c) (50:30) [13:12:38:331]: Machine policy value ‘TransformsSecure’ is 0
MSI (c) (50:30) [13:12:38:331]: User policy value ‘TransformsAtSource’ is 0
MSI (c) (50:30) [13:12:38:332]: Machine policy value ‘DisablePatch’ is 0
MSI (c) (50:30) [13:12:38:332]: Machine policy value ‘AllowLockdownPatch’ is 0
MSI (c) (50:30) [13:12:38:333]: Machine policy value ‘DisableMsi’ is 0
MSI (c) (50:30) [13:12:38:333]: Machine policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (50:30) [13:12:38:333]: User policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (50:30) [13:12:38:333]: Running product ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’ with user privileges: It’s not assigned.
MSI (c) (50:30) [13:12:38:333]: Machine policy value ‘DisableLUAPatching’ is 0
MSI (c) (50:30) [13:12:38:333]: Machine policy value ‘DisableFlyWeightPatching’ is 0
MSI (c) (50:30) [13:12:38:334]: APPCOMPAT: looking for appcompat database entry with ProductCode ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’.
MSI (c) (50:30) [13:12:38:334]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (50:30) [13:12:38:334]: Transforms are not secure.
MSI (c) (50:30) [13:12:38:334]: Note: 1: 2205 2: 3: Control
MSI (c) (50:30) [13:12:38:334]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is ‘C:\Users\TH$INT~2\AppData\Local\Temp\MSI4f61c.LOG’.
MSI (c) (50:30) [13:12:38:334]: Command Line: CURRENTDIRECTORY=C:\Users\th$int$isdadm7\Desktop CLIENTUILEVEL=0 CLIENTPROCESSID=13904
MSI (c) (50:30) [13:12:38:334]: PROPERTY CHANGE: Adding PackageCode property. Its value is ‘{15AA145C-A4B9-4CA9-AED8-530E1D781BE0}’.
MSI (c) (50:30) [13:12:38:334]: Product Code passed to Engine.Initialize: ‘’
MSI (c) (50:30) [13:12:38:334]: Product Code from property table before transforms: ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’
MSI (c) (50:30) [13:12:38:334]: Product Code from property table after transforms: ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’
MSI (c) (50:30) [13:12:38:334]: Product not registered: beginning first-time install
MSI (c) (50:30) [13:12:38:335]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is ‘2’. Its new value: ‘1’.
MSI (c) (50:30) [13:12:38:335]: PROPERTY CHANGE: Deleting MSIINSTALLPERUSER property. Its current value is ‘0’.
MSI (c) (50:30) [13:12:38:335]: PROPERTY CHANGE: Adding ProductState property. Its value is ‘-1’.
MSI (c) (50:30) [13:12:38:335]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (50:30) [13:12:38:335]: User policy value ‘SearchOrder’ is ‘nmu’
MSI (c) (50:30) [13:12:38:335]: Adding new sources is allowed.
MSI (c) (50:30) [13:12:38:335]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is ‘1’.
MSI (c) (50:30) [13:12:38:335]: Package name extracted from package path: ‘UiPathStudio.msi’
MSI (c) (50:30) [13:12:38:335]: Package to be registered: ‘UiPathStudio.msi’
MSI (c) (50:30) [13:12:38:336]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (50:30) [13:12:38:336]: Machine policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (50:30) [13:12:38:336]: User policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (50:30) [13:12:38:336]: Running product ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’ with user privileges: It’s not assigned.
MSI (c) (50:30) [13:12:38:336]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is ‘C:\Users\th$int$isdadm7\Desktop’.
MSI (c) (50:30) [13:12:38:336]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is ‘0’.
MSI (c) (50:30) [13:12:38:336]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is ‘13904’.
MSI (c) (50:30) [13:12:38:336]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is ‘1’.
MSI (c) (50:30) [13:12:38:336]: TRANSFORMS property is now:
MSI (c) (50:30) [13:12:38:336]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is ‘500’.
MSI (c) (50:30) [13:12:38:338]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming
MSI (c) (50:30) [13:12:38:339]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\Favorites
MSI (c) (50:30) [13:12:38:339]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (50:30) [13:12:38:339]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\Documents
MSI (c) (50:30) [13:12:38:340]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (50:30) [13:12:38:340]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (50:30) [13:12:38:340]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (50:30) [13:12:38:340]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (50:30) [13:12:38:341]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (50:30) [13:12:38:341]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Local
MSI (c) (50:30) [13:12:38:341]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\Pictures
MSI (c) (50:30) [13:12:38:342]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (50:30) [13:12:38:342]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (50:30) [13:12:38:342]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (50:30) [13:12:38:342]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (50:30) [13:12:38:342]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (50:30) [13:12:38:344]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (50:30) [13:12:38:344]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (50:30) [13:12:38:344]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (50:30) [13:12:38:345]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (50:30) [13:12:38:345]: SHELL32::SHGetFolderPath returned: C:\Users\th$int$isdadm7\Desktop
MSI (c) (50:30) [13:12:38:346]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (50:30) [13:12:38:347]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (c) (50:30) [13:12:38:349]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 20
MSI (c) (50:30) [13:12:38:358]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (50:30) [13:12:38:358]: PROPERTY CHANGE: Adding AdminUser property. Its value is ‘1’.
MSI (c) (50:30) [13:12:38:358]: PROPERTY CHANGE: Adding Privileged property. Its value is ‘1’.
MSI (c) (50:30) [13:12:38:358]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (50:30) [13:12:38:358]: PROPERTY CHANGE: Adding USERNAME property. Its value is ‘Company’.
MSI (c) (50:30) [13:12:38:358]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (50:30) [13:12:38:358]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is ‘Company’.
MSI (c) (50:30) [13:12:38:358]: PROPERTY CHANGE: Adding DATABASE property. Its value is ‘C:\Users\th$int$isdadm7\Desktop\UiPathStudio.msi’.
MSI (c) (50:30) [13:12:38:358]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is ‘C:\Users\th$int$isdadm7\Desktop\UiPathStudio.msi’.
MSI (c) (50:30) [13:12:38:358]: Machine policy value ‘MsiDisableEmbeddedUI’ is 0
MSI (c) (50:30) [13:12:38:358]: EEUI - Running MsiEmbeddedUI code
MSI (c) (50:4C) [13:12:38:424]: Cloaking enabled.
MSI (c) (50:4C) [13:12:38:425]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (50:4C) [13:12:38:425]: Connected to service for CA interface.
SFXCA: Extracting embedded UI to temporary directory: C:\Users\TH$INT~2\AppData\Local\Temp\MSI9543
SFXCA: Binding to CLR version v4.0.30319
Running EmbeddedUI.Initialize(session, resourcePath:‘C:\Users\th$int$isdadm7\AppData\Local\Temp\MSI9543’, internalUILevel:Full )
Logging msiexec.exe processes arguments:
Process msiexec (8796) (Parent 24076) - command line args:
Process msiexec (13904) (Parent 14888) - command line args: “C:\WINDOWS\System32\msiexec.exe” /i “C:\Users\th$int$isdadm7\Desktop\UiPathStudio.msi”
Process msiexec (24076) (Parent 632) - command line args:

msiexec /i "C:\Users\YOUR_USERNAME\Downloads\UiPathStudio.msi" /q ADDLOCAL=DesktopFeature,Studio,Robot,Packages,StartupLauncher ORCHESTRATOR_URL="https://cloud.uipath.com/ORG_NAME/TENANT_NAME" SERVICE_URL="https://cloud.uipath.com/ORG_NAME/TENANT_NAME/orchestrator_" /l*vx "C:\Users\YOUR_USERNAME\Downloads\UiPathInstallLog.txt" 

Note: You can install later the other extensions.

  • Restart the machine
  • If the Studio is not installed, provide the generated UiPathInstallLog.txt file

Hi Marian Thanks for the Response. So the Purpose of this installation is for a certification process so it cant really exclude these functions for the initial installation. I tried attaching the log file I generated with your installation string hopefully that works. I have used administrative mode I have even tried double clicking the MSI and it fails. I have not used the newest version but I have tried many different versions that I had previously worked even but are not working in this specific environment. I have restarted the machine no change.

UiPathInstallLog.txt (99.7 KB)

You didn’t try to follow my instructions.
You tried to run 24.10.1 installer, and you didn’t run the command that I provided.
Please take a look again and the above steps and provide the new log file.

Note:

  • You are getting a general 1603 error, but that is not providing any extra details except another general errors such as

SFXCA: RUNDLL32 returned error code: -1073741819
MSI (s) (48:78) [09:12:49:018]: Closing MSIHANDLE (22) of type 790542 for thread 16944
CustomAction DetectRelatedProducts returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
...
MSI (s) (48:30) [09:12:49:036]: Product: UiPath Studio -- Installation failed.
MSI (s) (48:30) [09:12:49:036]: Windows Installer installed the product. Product Name: UiPath Studio. Product Version: 24.10.1.0. Product Language: 1033. Manufacturer: UiPath. Installation success or error status: 1603.
  • It may be that an internal security software is blocking the UiPath installs. Try to reach internally your security team to check and make some security rule changes to unblock you.

  • Usually, the SFXCA: RUNDLL32 returned error code: -1073741819 has Exception code: 0xc0000005 - Access Violation → That means the customer security software is blocking the UiPath Studio installations.

I need this Version to work Marian, I replicated what you ran as close as it can with the environment I have. This is a test environment I cant connect to my Tenant in the cloud because this environment is isolated from our network so your connection string for the orcestrator and tenant will not work. I can get the new version but the rest is all it can be.
I also noticed this error recently if that is any help. potentially .net issue? I have also included the log file attempting with the newest veresion

UiPathInstallLog2.txt (100.2 KB)

It definitely could be security, I will look into that but convincing our deskside group of this is always hard.

Based on the logs, nothing changed, and you still have the same issues.

The rundllS2.exe process stopped because of an internal error within the .NET Runtime Framework. The error code 80131506 is generally associated with a critical failure that the runtime cannot recover from. It usually means there is a bug in the application (a bug cannot be possible as it was installed so far by numerous users), or the environment it is running in, that it cannot handle.

Here’s what you can do to troubleshoot:

  • Try to run the application with admin privileges, it might solve the problem if it’s related to the lack of permissions.
  • Try to install Download ASP.NET Core 8.0 Runtime (v8.0.11) - Windows x64 Installer and Download .NET Framework 4.8.1 | Free official downloads
  • Perform a Check system for updates → install the new updates → Restart the system → Retry the Studio installation
  • If you still get the same results after checking the generated log and after reviewing the Event Viewer → Application, System and Security logs → feel confident that you need to reach your internal security team for further help.

Thanks Marian I will give that a Try. I thought it was likely a security issue but to get the Security team to actually look into it I tend to need to exhaust every option for them to not just brush it off as user error.

I have tried updating the .net version with no difference. When my security team looks into it I will provide an update to resolve the forum post.

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Just an update, there was a mcafee update that we were unaware of that caused the problem, I actually didnt see exactly what the solution was but I imagine they looked at what was being blocked and white listed it, thanks for the Help Marian.

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