I use RE framework for development and I tired to throw business rule exception on “Process.xml” and handling the business rule exception and sending email though smtp activites. I using debug mode on studio PC, it work without any issues.
However, I deploy my package to attended robot, but it always stuck on send smtp email with no error and log. I tried to ping the email server, it have feedback.
We also confirmed the behavior, although it appears random. Unattended robots always work correctly, but for Attended robots sometimes the activity itself gets stuck → to the point that even it’s built-in timeout fails to trigger.
We’ve fixed this with restarting the machines where the attended robots are installed.