Orchestrator - 60 Day Trial after One-Year-License

Hello all,

Is it possible to license Orchestrator with a 60day trial inbetween of UiPath-Orchestrator-Basic licenses?

Our basic license is expired and we need to bridge the gap (for development & showcase only of course) with a 60 day trial License to get Orchestrator, Studio and Robots running.

For some reason the Trial Key (XXXX-XXXX-XXXX-XXXX) our customer gave us does not seem to work. “Activation Failed - The activation request seems to reflect a mismatch from your license details”.

From my understanding there should not be any problem. Sice our Orchestrator & Studio Infrastructure is all set up already and is set to unlicensed.

  • Could they have requested the wrong trial license key?
  • Could the SSL certificate renewal be the cause?
  • Do we need to create a deactivation request before we can install the trial license first?

**We did not consume any Trail License before that either.

Any information on this topic is much appreciated.
Thank you in advance :slight_smile:

Hello @TastyToast!

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