2016.2 License Renewal Process

Trying to renew a 2016.2.6302 Orchestrator license. Can anyone provide the specific steps required to apply new key? I can’t find information anywhere in the documentation.

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Hi
Welcome to uipath community
If it’s a enterprise version we can ask for renewal from our uipath team with a ticket but still not sure for that version
Or
If it’s a community edition then kindly download the latest version of studio as we don’t have renewal process anymore in ce
To get the new version go to https://platform.uipath.com and login with common credentials like use gmail username and password and once after logging in click on RESOURCES tab and there we can download the application

Cheers @Bryne_Leggett

Hi @Bryne_Leggett,
If it’s enterprise version, you better talk to sales team here

Thanks

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It is enterprise version and we have the renewal key, but don’t have documentation on how to apply it. We’ve already opened a ticket with Tech Support.

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It is enterprise version and we’ve reached out to Sales Ops, as well as Tech Support. We’ve also looked through the 2016.2 documentation, but don’t find any details on the licensing process.

@Bryne_Leggett

As you said you have Enterprise license key right.

When you open Uipath studio is it asking to activate studio or not ?

Hi, please check this out- v2016 docs

We’re licensed for Orchestrator, Studio and Bots. The system is currently licensed and active, but the license is due to expire tonight. I have an updated/renewed license key, but I don’t know how to update the license in Orchestrator and I can’t find documentation on how to do it in this version 2016.2

I’m trying to renew Orchestrator & Robots.I’m licensed for 1x Orchestrator-Standard, 2x Unattended Robot-Node Locked, 1x Studio-Named User. I can’t find any documentation on how to apply the new license key for Orchestrator/Robots v2016.2

@Bryne_Leggett

Could you please go to Enterprise Orchestrator and then License page and help me with screenshot. So that I can check and help you.

Did we check with this document

Cheers @Bryne_Leggett

Those instructions are for v2019 and don’t apply to v2016.2

There is no license page in this version, at least not one I can find.

This has been resolved. The issue was that in v2016.2 Orchestrator wasn’t licensed. Only robots and studio were licensed. Orchestrator would function as long as a licensed robot was connected to it. Once this was understood, we were able to resolve the licensing issue. Thank you for contributing your feedback.

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