Issue with Application resolution in production

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1

Hi Experts

I have few processes running in production server (VM with windows 2016 )
most of the processes are running automations on a desktop application.
If I take screen shots from the existing process I can see that applications are opening in 1280* 800 resolution.

When I create new processes and deploy in production and if I take screen shots
image dimensions I can see 1382*549.

Because of the resolution being very small on hight , the bot is not identifying many of the controls in the application and starts to fail as controls are not visible.

My question is, is there any way to make sure my application is opening in correct resolution 1280*800.
Robot resolution settings are default, And I cannot change it as many processes are assigned to the same robot.

image
image896×425 6.79 KB

2

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