Screen resolution issue

Help
1

Hi All,

I am working on a citrix application. I am facing the screen resolution issues while running the BOT from orchestrator in unattended mode. I have made the resolution changes in Orchestrator robot settings, but my team mentioned that is not the right way because the PROD bots are dynamically allocated. Could anyone suggest on how to handle this resolution issue in the code? (I came to know about ‘Launch interactive Workflow’ and tried using it with no luck)

Kindly suggest a solution for this,

Thank you,
Supraja K

2

Hi @SuprajaReddy

Try to follow some of the suggestions mentioned in: [Screen resolution issue](Screen resolution issue when running process in production environment - Help - UiPath Community Forum)

In our company we had a similar problem, and I solved it by changing the required screen resolution in the Azure VM (windows), in the Registry Editor:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration\XXXXXX\XX\XX

See:
How to change Azure VM (Windows) resolution - Microsoft Q&A