Error- DEVICE ID ALREADY ACTIVATED

[jasleen_kaur]

hi all,

i am trying to download UI path community studio, before i installed once long back but uninstalled.
But now i wish to install again.
Even though i downloaded using different mail id i get a error while activating.

Activation failed with error : 0
Error description : NO error
License Status : Device ID already activated, trial not allowed after code activation.

could someone please help.
Many thanks

[shree_singh]

Raise a request and they will help you.

https://uipath.zendesk.com/hc/en-us/requests/87382?page=1

even my issue got resolved.

[jasleen_kaur]

it says that i cannot raise request with my mail id and for community edition

[Mharlieee]

Try to do clean uninstall. Delete all UIPATH folders (Program Data, Temp, Local, ETC) - then try reinstalling again.

Works for one of our dummy pc.

Regards,
Mharlieee

[balupad14 (Balamurugan (BalaReva))]

Hi @Mharlieee ,
I have the same probelm . I tried Online Activation. It was working…

Activating your Studio License

Regards
Balamurugan

[ovi (Viorela Preda)]

@jasleen_kaur

License Status : Device ID already activated, trial not allowed after code activation.

Please check this explanation:

@ovi

“Device Id already activated, trial not allowed after code activation”

After you have once activated a device with a license code in the past you cannot use the free edition on the same device - it is not an error, is expected behavior. After code activation, the device ID remains registered in the system and it does not allow you to go back and activate CE.

In special situations where the above should be approved (going to Community after using a trial or license key) you will need to reach out to support and give details on your request and also provide the device ID of the machine. If the request is approved, support will release the device ID from the system and it will be possible to activate CE.

FAQ Common license errors

Hi everyone, I’ve gathered here most of the license errors that we have encountered during Studio activation. Please feel free to complete the list by replying to this post. “Device Id already activated, trial not allowed after code activation” UPDATE: The error is resolved starting with 2019.4 version. Please get the latest Studio version. “Certificate or receipt missing” “No Error. License status: Server License Expired” Community edition needs a refresh every 12 weeks. This means that…

[jasleen_kaur]

thanks @ovi i contacted the support and they helped me out.

[SwatiB (Swati)]

Hi,

My current Laptop on which Uipath is installed facing some issue. So I have uninstalled Uipath on my Current Laptop and tried to install Uipath on New Laptop(On which I have never install Uipath) with same Email Id. But I am getting attached Error “Device Id already activated” I deleted the Uipath folder in Programdata, AppData as well…But still no luck…Can anyone help me? I am in between of my foundation course need to resume.

[SwatiB (Swati)]

Can anyone pls help in above query?

[jasleen_kaur]

The same problem arrived for me, but i wasnt able to resolve. instead the support provided me a key, which i was able to use to extend my trial version.

i suggest u the same.
thanks

[sushmithaelluru (sushmitha)]

Hai jasleen,
Did you resolve the above issue. I too got the same issue after installing again on my computer.
If resolved, please reply me.

[mohamed.ouf]

i have same issue but still not solved,how to solve this issue ?

[balupad14 (Balamurugan (BalaReva))]

Hi @mohamed.ouf,

In the message box you can able to see the device Id. Please enter the below siter and do the renewal with the device id.

https://www.uipath.com/renew-community-license

Regards
Balamurugan.S

[Muhammad_Saqib_Siddi (Muhammad Saqib Siddiqui)]

This issue is keep coming, still saying device id already activated. How to contact support?

Thanks.

[Faris_Poetry]

I am having the same issue, but I haven’t downloaded the community version before on my Laptop ![Capture%202|690x3

05]

[Vinodsiri (Vinod)]

Even i am facing the Same issue

[Vinodsiri (Vinod)]

please help me to resolve as soon as possible

[Shatakshi_Mishra (Shatakshi)]

Has the issue been resolved for anyone?

I am facing the same issue even though i have never activated license on uipath and have been using CE on and off for over an year

Kind regards

[loginerror (Maciej Kuźmicz)]

Hi @Shatakshi_Mishra

Please see here:

WORKAROUND: "Device ID already activated" error

UPDATE: The error is resolved starting with 2019.4 version. Please get the latest Studio version. Device ID already activated - as I have mentioned before, this happens when you previously activated your Studio with a Trial key and after expiring you want to go back to using Community Edition. Only in special situations the Trial can be extended or the Device ID released from our licensing server. So, since there are so many questions around this, here is what you can do in order to use Commu…

[fractal (Grosu Alexandru)]

I tried to get the license through Orchestrator but still don’t work and I’m out of options When I try to connect, the status is “Robot unavailable”

By the way, the second robot is working fine on a computer with Community license activated. Any recommendations?

I must make it work in a remote environment which has an image of Win2012 installed that I can’t change