Completely Black screenshots saved by UiPath

Hi Team,

We are using RE Framework and with the in-built take screenshot workflow, the BOT saved completely black screenshots yesterday. On the other days, screenshots were saved correctly. Do you have any insight on this issue?

Hello @amaljoyclaysys!

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Hi @amaljoyclaysys,
Are you able to provide some more details. Is it attended or unattended automation? Do you have Robot service installed as a system or user thread? (installed from MSI or EXE package). Does anyone have additional access to mentioned machine and could be connected when process was started?