Robot Taking Black Screenshot in Unattended Mode

[anoopap]

I have two non-production licenses and using for QA and DEV testing. But when I try to run in unattended mode DEV machine is not taking proper screenshot I’m getting only black screenshot all the time, but in the attended mode, it is working fine, Both licenses are the same type. Any idea why this is happening?

[loginerror (Maciej Kuźmicz)]

Hi @anoopap

I would suggest you to contact our technical support with this one
See here:

Contact Technical Support

[loginerror (Maciej Kuźmicz)]

One more bit of information here, if it proves helpful:

Issue in take a screenshot on VM

I feel the need to answer this once and for all. In order to explain this, I have to explain complicated stuff(didn’t even realize Windows was this complicated before joining UiPath). Many UiPath Activities including Take Screenshot requires a Default Desktop where Interactive Window Station is attached. And wow that was mouthful. Here are some documents you can read. “default desktop with interactive window station attached”, Let me just call this GUI, because that is what it essentiall…