Bot is running only when I open VM

Hi,

I’ve scheduled one bot from orchestrator and it’s running on VM. Problem I’m facing, bot runs properly when I open the VM, if I’m not open the VM and let it run as it is it doesn’t generating report and there will be error.

can anyone help

Thanks

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Hi @chiranjit.saha1,
Is it attended or unattended automation?
Are you on enterprise or community license?
Please give us some details.

sorry for late reply…

I’m using uipath studio pro Enterprise Licensed Edition. It’s an unattened robot.
So when I login to VM while process is running it’s pulling the report perfectly. but when I didn’t logged on to VM… it didn’t pull the report correctly.

Thanks

Do you have robot installed using MSI installation file? It looks like your robot service has been installed using EXE which makes robot service to be part of user thread instead of system service so it will not work until user is logged on machine.

As enterprise user you can also get help using our Technical Support :wink:

I need to check whether robot is installed using msi /exe installation file.

But, it’s not like robot isn’t working… It logs in to browser and clicks some tab… But some part of the task behaving differently when I logged in vs when I don’t logged in…