Bot is running only when I open VM

Hi,

I’ve scheduled one bot from orchestrator and it’s running on VM. Problem I’m facing, bot runs properly when I open the VM, if I’m not open the VM and let it run as it is it doesn’t generating report and there will be error.

can anyone help

Thanks

Hello @chiranjit.saha1!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly
Forum_Staff

Hi @chiranjit.saha1,
Is it attended or unattended automation?
Are you on enterprise or community license?
Please give us some details.

sorry for late reply…

I’m using uipath studio pro Enterprise Licensed Edition. It’s an unattened robot.
So when I login to VM while process is running it’s pulling the report perfectly. but when I didn’t logged on to VM… it didn’t pull the report correctly.

Thanks

Do you have robot installed using MSI installation file? It looks like your robot service has been installed using EXE which makes robot service to be part of user thread instead of system service so it will not work until user is logged on machine.

As enterprise user you can also get help using our Technical Support :wink:

I need to check whether robot is installed using msi /exe installation file.

But, it’s not like robot isn’t working… It logs in to browser and clicks some tab… But some part of the task behaving differently when I logged in vs when I don’t logged in…

Hi…I am facing the same issue…Where you able to resolve this issue?

I am having the same issue. Also using enterprice and I definitely used an MSI installation. Did anyone solve the problem?

Hi James,Try the below steps,
->In orchestrator, Go to Robots Tab.
->Select the Unattended / Non Production Robot that is configured for the process
->Click on the Three Dots and Select Edit
→ Enable the Option “Login to Console” in Robot Settings and select the Option “NO”

Attached Screenshot for your reference