Unable to View Logs

Running Orchestrator v2020.10.2 - As of today, I’m unable to view Job logs. I click on the View Logs link and there’s a 60-120 second delay, then an error message appears that says “An error has occurred.” Has anyone else experienced this? Thanks, Mark

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I would look at your Orchestrator and Robot event viewer logs. Also check the Robot settings

Thanks Jeremy. Nothing useful in either the Orchestrator or Robot machine logs. Robot settings remain as the original default. The error is intermittent, but is happening more and more. Could this be related to database UIPath log tables getting too large?

Event viewer on the Orchestrator normally gives some idea of the error. You may need to update the robotElastic setting to robptElastic1 since it may be testing to log into elastic but can’t. I’ve seen that error with elastic settings before