Unable to save as .msg

[semn]

Actually yes. Now I have the msg file saved, but am unable to open it. I get the "Error- We can’t open ‘C:\Users\UiPath\mail.msg’.It’s possible the file is already open, or you don’t have permission to open it
same error as in these threads:

Outlook .msg File Error

[18%20PM] Hi , Steps performing Downloading the attachments in the email Using Save all attachments activity Also Downloading the Mail Message with attachments. In Case Business Exception we are attaching the mail message which is in .msg format. When I am trying to open the mail message from email following error is coming. But when I do the same Steps manually its working fine. And when I download as .eml using Bot then it is working fine So will the bot support .msg files.

Not able to open saved mail (.msg or .oft) after using Save Mail activity

Hi Anmol, I found this thread after a quick search: Save outlook mail as .msg file I haven’t tried it myself, but I hope this helps

The workaround seems to be saving as .eml, but as mentioned previously that is now a viable option for this process. Anybody who knows why this error occurs?