Unable to save as .msg

[semn]

Hi
I have used a get exchange mail message and i am trying to save the output in a local folder as a .msg file, but get a “System exception.The given path’s format is not supported. at Source: Invoke Workflow File: Save Mail Message”
I am trying to save under filepath in_local_path+“"+mail_subject+”.msg"

Does anybody know how to either convert from the .eml or preferably just directly save as .msg?

[semn]

Sorry, wrong error message: “message”: “Invoke Workflow File: The given path’s format is not supported.”,

[Gokul001 (Gokul Balaji)]

Hi @semn
Try the below expression

in_local_path+Mail_Subject+“.msg”

If possible can you share the in_local_path & Mail_Subject Values

Regards
Gokul

[semn]

local_path=“C:\dagpengebreve_til_ledere”
mail_subject is dynamic based on the email

So the path (filepath in_local_path+“"+mail_subject+”.msg") is:
“C:\dagpengebreve_til_ledere\mail_subject.msg”

[Palaniyappan (Forum Leader)]

Hi

Try saving it as .eml instead of .msg file

And one more thing

@semn

in_local_path+“\”+mail_subject+”.msg") is:

This mail_subject should have some value

Validate that as well

Like this

in_local_path+“\”+If(String.IsNullOrEmpty(mail_subject.ToString), “new_mail_”+Datetime.Now.ToString(“hh_mm”), mail_subject.ToString)+”.msg"

Cheers @semn

[semn]

The problem is I need to archive it in a repository where some users are unable to open the .eml file. I am able to save as .eml, but it is not a viable solution unfortunately

[Palaniyappan (Forum Leader)]

Updated the previous comment
Try with this

@Palaniyappan

This mail_subject should have some value

Validate that as well

Like this

in_local_path+“\”+If(String.IsNullOrEmpty(mail_subject.ToString), “new_mail_”+Datetime.Now.ToString(“hh_mm”), mail_subject.ToString)+”.msg"

This will save with Datetime stamp if the mail_subject is null

Cheers @semn

[semn]

I found a solution. The variable mail_subject is as mentioned a long subject with various characters ([, ], = etc.) and I can see that changing the name to a simple hardcoded name enables me to save as .msg

Thanks for the help

[Palaniyappan (Forum Leader)]

Glad it got resolved

Is there any further queries on this topic

@semn

[semn]

Actually yes. Now I have the msg file saved, but am unable to open it. I get the "Error- We can’t open ‘C:\Users\UiPath\mail.msg’.It’s possible the file is already open, or you don’t have permission to open it
same error as in these threads:

Outlook .msg File Error

[18%20PM] Hi , Steps performing Downloading the attachments in the email Using Save all attachments activity Also Downloading the Mail Message with attachments. In Case Business Exception we are attaching the mail message which is in .msg format. When I am trying to open the mail message from email following error is coming. But when I do the same Steps manually its working fine. And when I download as .eml using Bot then it is working fine So will the bot support .msg files.

Not able to open saved mail (.msg or .oft) after using Save Mail activity

Hi Anmol, I found this thread after a quick search: Save outlook mail as .msg file I haven’t tried it myself, but I hope this helps

The workaround seems to be saving as .eml, but as mentioned previously that is now a viable option for this process. Anybody who knows why this error occurs?

[Palaniyappan (Forum Leader)]

@semn

Error- We can’t open ‘C:\Users\UiPath\mail.msg’.It’s possible the file is already open, or you don’t have

That’s the main reason why I suggested for .eml file

.msg file won’t be accessed and even though it is sometimes the files embedded won’t be accessible

Pls look for a way of this can be used in .eml format with your users

Cheers

[andrea_esponda]

Hi you can resolved?

[kmisko11 (Kamil)]

Hi guys,

I do not really think the issue is with .msg format itself. I have two processes still running on the production in which we are saving emails as .msg files and then we open those files to take a screenshot of the emails.
@semn could you please send the screenshot of the activity that you use for saving the email?

1. check if the user which is trying to open those files has access and proper rights to do it under the desired path.
2. Do you have outlook installed on the machine on which you want to open the .msg file?
3. For the future automation I would reccomend using Path.Combine(arg1, arg2) while creating the path.

Please take a look how it works on my side:
Saving emails:

There is no issue with attachments in the emails neither with the pictures or tables.

If you receive this error:

I have just recreated the error. It occurred only because I have already opened the file. Please close all the outlook processes before opening the file and also set the unique name for each saved email.

Cheers,
Kamil