Not able to open saved mail (.msg or .oft) after using Save Mail activity

Hi All,

I am not able to open the saved mail which is in .msg or .oft format from the Shared mailbox using Save Mail activity.
Error- We can’t open ‘C:\Users\UiPath\Closure\mail.msg’.It’s possible the file is already open, or you don’t have permission to open it.

There is no other instance open of the same mail.
To check the permission, right-click the file folder, then click Properties.
When I am using my mailbox then process ran smoothly.

Any help with this?


Hi Anmol,

I found this thread after a quick search: Save outlook mail as .msg file

I haven’t tried it myself, but I hope this helps :wink:

1 Like

@lukasziebold - It is not working.

Alright, try these: :smile: