Send SMTP mail message activity not working while executing the BOT

not able to work on Send SMTP mail message activity as expected.
While execution of BOT, Bot is not performing any action(Neither throwing exception nor sending emails) when it reaches Send SMTP mail message activity, BOT is being idle for long time.

Hi @latha.reddy ,

It can be so many reasons for SMTP mail message activity stuck for long time. We have also faced the similar issue earlier we have switched from SMTP to exchange server to resolve the issues.

Send exchange mail message activity will work without any issues for this you should be having office 365 in your machine. Thanks.

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The following might help you.

Please use Auto translate service.


Ask your email administrators to tell you what’s happening on their end when your automation tries to send an email.