Robot's Randomly becoming Unresponsive

Hi. I am working on an private instance of Orchestrator that we host in Azure. For the past week, we have randomly started receiving error notifications that robots are becoming unresponsive. They automatically reconnect, but then every 2 to 5 minutes, it alerts me again. It happens to all the robots? The robots themselves seem to be operating as normal. Any idea why this could be happening?

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Hi @neacailh,
There might be many reasons. Unstable connection, some proxy issues and so on. I would recommend to open ticket for our Technical Support.

I have observed such case - virtual machine (Amazon Workspace), user is not logged and UiPath assistant is minimized.
If we maximize assistant, it does not happen, also for case if nobody is logged in VM.

Make sure your robot is installed from MSI package so it’s available under system mode.