New requirements for Robot to Orchestrator connection!

:fire:New requirements for Robot to Orchestrator connection!

Since latest update of Community Orchestrator please be careful when connecting Robot to Orchestrator.
Now you need to provide full address like:[AccountName]/[ServiceName]

Before you needed to add just:

You may find the full address in the address bar when you are on Orchestrator Tenant page. Without providing the full address in this form you will get this error:





Links to documentation:

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The operation was canceled on Community Orchestrator
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Thank you for this info! :slight_smile:


Nice share :grin::grin::grin:


No wonder my schedules stopped working, thank you!


Thank you!! :clap::love_you_gesture:


This solution worked for me. Now my UiPath robot showing connected and Licensed.
great job


Thanks for this Solution, appreciated.:clap::raised_hands:


Thanks for the update…:+1:

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I tried your example, but I still get a “System.OperationCanceledException: The operation was canceled.” error. I used the “Learn how to connect” example on the cloud platform to create my program, but it still won’t work

Probably you have something wrongly configured. Please give us more details like robot configuration and configuration of robot and computer on Orchestrator.

From where do I get the [AccountName] & [ServiceName]?

Hi @sayanghosh333,
When you are logged in Orchestrator tenant you will see this in website address bar :slight_smile:

1 Like

Thank you so much sir @Pablito

  • List item
1 Like

I @Pablito,

On my side I’m facing to an other error, and I don’t know where is the problem (as you can see below) because the “domain\username”, machine name, URL and machine key are right.

Hi @MigT,
Any chance that your antivirus or firewall is blocking your connection to Orchestrator?

Thanks Pablito. I will check with my colleague if its due to his antivirus or firewall.

Hi @Pablito,

Finally, I should to add the user email on the tenant page.
Now its worked.
Thanks again for your help


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