Image Recording - Error Prompt missing Citrix extension

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1

Hi,

I’m new to UiPath and tried to automate steps in a citrix desktop. I’m not allowed to install the UiPathRemoteRuntime.msi on the citirx server.

That’s the reason I’m using the image recording function in my project. Some types are working as for example “click image” but others like “type” always lead to the error window:
“You need to install the UiPath extension for Citrix before continuing. Use either the UiPath Studio-> Tools-> Extensions option or SetupExtensions tool.
Note: The UiPath Remote Runtime must also be installed on the server machine.”

After closing the error prompt I’m able to type text. Everything works fine after closing the error window. But the next time using the type function the same error window appears again. I already searched for solutions in the forum and uninstalled the Citrix extension, but it does not help.

What could be the reason? Is it possible to deactivate this error message window?

Thanks a lot in advance.

2

Hello @CoJu!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

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