When I try to image recording into Windows remote desktop , I always had the problem which cursor posision didn’t work(even I move cursor), and if I click into the remote desktop screen, the screen was freezed about 30 seconds and following message appeared.
“Cannot automate remote app:UiPathRemoteRuntime.exe is not running in the remote session”
I already checked the following topic and I found that I need to uninstall Citrix Extention and use image recording, so I did it accordingly.
However, even I used image recording after that, I had same problem with same message.
Does anyone can find the cause of error?
Ver: 2019.5.0 community edition