Hi all, hope someone can help with this. I have a problem when trying to launch a Citrix Application through Citrix StoreFront. The process is started from Orchestrator.
The error message that Citrix throws is: You might be having an issue with a Citrix virtual driver (SmartCard). Contact your system administrator for further assistance
What is really strange is that if I log in to the robot through Remote Desktop, and then start the process from Orchestrator, then everything works fine.
Here is a screenshot that I’ve had the robot attach in an error-email:
Hi Suneet_S, I didn’t see your question untill now. It seems like it was a problem with the Citrix-version. We had our IT-department downgrade the Citrix version to 19.3.0.4 and now it seems to work “ok”.