Unattended robot doesn't start, UiPath Assistant is working, no error message

Help Orchestrator
1

Hello, I set up a robot based on this tutorial 🤖 Unattended Robots in UiPath Orchestrator (Full Tutorial) - YouTube

It worked on my personal computer, but when I try to do the same in the company, the robot doesn’t start and is in a pending state forever.

The image is a screenshot from Automation → Jobs. The top row is the process started from UiPath Assistant. It works properly, I stopped it manually.

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The bottom process is run from here and never starts.
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When clicked on “start a job” the green message “Command sent for: xxxNameOfTheProcesxxx” appears. No error.

Do you notice any issue why it doesn’t work?

2

Hi @robvesver

Have look on the thread

Regards
Gokul

3

Thank you for your response. I haven’t found any connection between these 2 topics.

They get errors indicating what is wrong. I did not get any errors.

4

Hi @robvesver

Check the machine is available for the run and also the check the license

Regards
gokul

5

Assistant has nothing to do with unattended automations.

When you are starting the Job, does the Robot you selected have a green check next to it? Also, click the (i) icon for the Pending Job and tell us what it says it’s doing.

6

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When I click on (i) I get this
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7

In Jobs it has “Pending allocation” in User column.

8

I have done some testing and there maybe be an issue with the assigned machine. Please, can you identify where is a problem from this screenshot?

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9

hi @robvesver

looks like you are trying to run your robot without any license, we have 1 free license and you used it for your personal machine, try to remove your own license and assing it again to the company machine

best regards!