Uipath studio stopped working and getting exception 0x77796214 (ntdll.dll)

[pavan41 (Pavan)]

getting this Exception while opening the Studio

Faulting application name: UiPath.Studio.exe, version: 19.4.2.0, time stamp: 0x5cc1f460
Faulting module name: ntdll.dll, version: 6.3.9600.18895, time stamp: 0x5a4b127e
Exception code: 0xc0000374
Fault offset: 0x000e6214
Faulting process id: 0x60
Faulting application start time: 0x01d5100667c66238
Faulting application path: C:\Users\pavant\AppData\Local\UiPath\app-19.4.2\UiPath.Studio.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 68b9f4c3-7bfa-11e9-82d6-1c3e8463c518
Faulting package full name:
Faulting package-relative application ID:

[Palaniyappan (Forum Leader)]

Hi @pavan41

Welcome to UiPath community
kindly refer these two links …this would help you for sure

UiPath Crashes when Recording

I wanted to give an update. I ended up opening a ticket with support. Support was able to find a number of issues. I have a Windows 10 Enterprise edition. With the Win10 build I’m on, it comes with a very bare bones .Net 4.7 (not an actual full install). My company also installs 4.5 as part of the build of our laptops/desktops. UiPath requires 4.6 or higher to run. When I would try to install 4.6 from Microsoft, the installer would state that I already had something higher than 4.6 and wo…

then this

Developer Community

UIPath crashes during recording

Hi I have UIPath 2018.3 and I try to record notepad as shown in the video tutorial. I start recording but when I click inside notepad, UIPath closes automatically without any error. The same happens even if I try to record any other application. As soon as I make click and start typing UIPath crashes. In Windows event I get the next error Faulting application name: UiPath.Studio.exe, version: 18.3.0.0, time stamp: 0x5bb1faee Faulting module name: lci_proxyumd32.dll, version: 2.0.33043.0, ti…

Kindly let know whether this works or not
Cheers @pavan41

[pavan41 (Pavan)]

@Palaniyappan thanks for quick reply
i tried those but still facing the same issue, even reinstalled the uipath along with .net 4.8 framework

[rohit_nirantar (Rohit)]

Anyone got solution for this problem? I am stuck on it from last couple of days. I have tried re installation as well as .Net framework upgrade.

[pavan41 (Pavan)]

i didn’t get any solution, i updated the uipath to latest version

[rohit_nirantar (Rohit)]

But for me upgrading to latest version caused this problem. What version you are using ?

[pavan41 (Pavan)]

i am using 2019.6

[rohit_nirantar (Rohit)]

I have upgraded to this version and started facing this problem.

[thsundar (Thiyagarajan S)]

Does anybody had a chance to find the solution for this

[vikumars1 (vinoth)]

i’m also facing similar issue

[Palaniyappan (Forum Leader)]

@Pablito @loginerror
kindly help us on this pls

[Pablito (Pawel Wozniak)]

Hi @pavan41,
Many issues related to ntdll.dll are related to corrupted windows update. There two steps you could try to do:

1. Go to windows update in control panel and be sure that you have the newest possible windows updates.
2. Open CMD as an administrator and type this in command prompt:

• regsvr32.exe /u ntdll.dll and press Enter key (this will uninstall the file)
  then
• regsvr32.exe ntdll.dll and press Enter key (this will reinstall the file) .

[Stelz]

Hi guys,
Does anybody fixed this issue?