UiPath Studio Error - Could not connect to UiPath Robot Service

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Reinstalling did not work for me at all. Also to note, when you are not able to start Robot service, setting for tray icon for Uipath Robot is also disabled (obvious) . We reached out to UiPath support and they provided us instructions on how to resolve it. Our machine was a Window 7 VM ( vmware based) . Team followed the instructions mentioned below and they were able to resolve the issue -

  1. Go to Start > Run > and type regedit.
  2. Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
  3. With the control folder selected, right click in the pane on the right and select new DWORD Value
  4. Name the new DWORD: ServicesPipeTimeout
  5. Right-click ServicesPipeTimeout, and then click Modify
  6. Click Decimal, type ‘180000’, and then click OK
  7. Restart the computer
  8. Open command prompt in elevated privileges.
    9). Navigate to UiPath msi installer directory.
    10). Execute command “msiexec /i UiPathStudio.msi /qr”
    11). Please keep on check that the installer does not roll back.
  9. You should be able to start the service now.
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