ok @lisbeth.skogland don’t get frustrated I did submit so much times before getting the certification and it turns out that the problem was I didn’t run the process on the whole WI, anyway I will suppose that you have obeyed all these requirements
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Status Completed(on the acme and the orchestrator queue items as well)
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Filename that was uploaded = “Yearly-Report-2017-[TaxID].xlsx” (Exact filename)
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Yearly report contains all available monthly report information (merged file)
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comment contains the correct Upload ID (so important)
in this case I will ask you to see the following link
make sure your problem isn’t with the credentials that you provide.