Trigger attended uipath process from ServiceNow

Help Assistant
,
1

Hello,

I know its possible to trigger an unattended UiPath Process from ServiceNow but is it possible to do this for attended processes? Here is the situation:

  • Users have service now tasks that they assign to themselves
  • The service now task is tied to a task in our legacy system
  • Once the user assigns the service now task to themselves, we need to trigger an attended bot that will assign the corresponding task in our legacy system to the same user as well
  • It is a very simple UiPath process that assigns the legacy system task
  • If we could trigger the attended process for the user automatically, it would be seamless for them
  • The other alternative is for them to run the process manually from the UiPath Assistant. This would be too big of a call to action as they would have to do this for every task they assigned.
    Let me know!
2

Hello @Asanka!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly
Forum_Staff