Studio has Robot Error Status

[irahmat (Indra Rahmat)]

My Studio has connected and licensed in UiPath Assistant but
I got Robot Error status in the footer panel. hence, I cannot fetch Data from Orchestrator Assets and Queues. but the weird thing is I still can publish my project as normal.

this error is shown suddenly without any changes. we don’t know what was wrong. we have 2 studios with the same configuration and another studio is working as normal.

therefore, I guess this is a bug from Studio.

Error Reason : Exception of type ‘UiPath.RestAPI.RestException’ was thrown

anyway, the studio version I am using is 2020.10.2

please help, thank you in advance,
Indra

[loginerror (Maciej Kuźmicz)]

Hi @irahmat

Could you go to Assistant and check the robot status there? (hover over the color circle)

[irahmat (Indra Rahmat)]

thanks for fast response,
I hope this image you want. sorry for bad quality due to we do not allow to print scren.

[irahmat (Indra Rahmat)]

more error detail from Event Viewer

[alexandru (Alexandru Roman)]

Can you please check your program files and look for installed programs? Please post a print screen with a query for “UiPath”? (find my example)

[irahmat (Indra Rahmat)]

Hi Alex,

I solved the issue by add exception IP address in the proxy