Robot error in studio (Cannot run or debug)

Feedback Robot
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1

A runtime execution error dialog box showing an asset loading failure due to a missing organization unit, with error code 1101. (Captioned by AI)
A runtime execution error dialog box showing an asset loading failure due to a missing organization unit, with error code 1101. (Captioned by AI)551×217 7.01 KB

The image shows a toolbar with a cloud compatibility indicator and a "Robot Error" notification. (Captioned by AI)
The image shows a toolbar with a cloud compatibility indicator and a "Robot Error" notification. (Captioned by AI)441×113 1.65 KB

i’ve been debugging and running a code yesterday but today for some reason i get this robot error . i’m aldready logged in and i have also logged out and relogged in. Im able to run any process from UiPath assistant.

Anyone has a way to resolve this issue.

1 Like
3

Hey @Shahazeer_Ummer_D as per the Exception message it not the Robot problem it clearly shows that the assets you are trying to get is not accessible.can you try with a sample Test just use Get Asset activity and check you are able to get the value or not.
cheers

4

Hi @Shahazeer_Ummer_D
check if your robot is connected to Orchestrator, ensure the Robot Key in UiPath Assistant matches the one in Orchestrator, verify your license is active, restart the UiPath Robot service.
try this.

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For some reason my tenant name doesnt appear .

6

Hi @Shahazeer_Ummer_D
Could you Sign Out and try Signing in from Assistant first through Preferences → Orchestrator Settings

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Aldready tried with assistant , studio , also did in my browser.

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@Shahazeer_Ummer_D try to contact with admin have they Restrict your access on orchestrator. and if you have access kindly check go to admin section then check your tenant is listed or not.
cheers

9

@Shahazeer_Ummer_D,

This error occurs when your Studio isn’t connected with the Orchestrator. Check at the right bottom of the Studio, you will see Red color Robot error.

Solution?
Re login into the studio.

10

Already tried that several times

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This is my personal account. I havent opened the orchestrtor at all. if it was some kind of admin permission then i wouldnt be able to run published process on assistant. Only studio is having this issue

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This is purely because of that robot connection error you see with the red message, you need to resolve that. If you say assistant is connected it suggests you dont have a licence in Studio perhaps.

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@Shahazeer_Ummer_D,

Ok then most probably your license is expired or deallocated.

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The image shows a "Manage Access" section of an application with various user groups and their roles, alongside a notification from Snipping Tool confirming that a screenshot has been copied to the clipboard. (Captioned by AI)
The image shows a "Manage Access" section of an application with various user groups and their roles, alongside a notification from Snipping Tool confirming that a screenshot has been copied to the clipboard. (Captioned by AI)1144×574 109 KB

The image displays a software license management screen for a user named Vinsmoke, with details on various named user licenses, their access levels, and total available licenses, along with the subscription expiry date of April 19, 2025. (Captioned by AI)
The image displays a software license management screen for a user named Vinsmoke, with details on various named user licenses, their access levels, and total available licenses, along with the subscription expiry date of April 19, 2025. (Captioned by AI)954×535 52 KB

if license was expired i wouldnt be able to run process from assistant

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I tried logging in through a dummy account of mine without any license and it works. It doesnt work with my work account which im currently using.

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There is something wrong with the licence allocation, as stated. You need to figure out why it thinks you don’t have a licence for an automation developer with that account.

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try logging out of UiPath Assistant and Studio, clear any cached credentials, and log in again using your work account.

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Hi @Shahazeer_Ummer_D,

We have observed this issue happening for below 2 reasons:

  1. Either you are not signed in from your assistant.
  2. If the account you are logging from has an unattended license assigned but troubleshooting session is not enabled.

can you check if any of these scenarios is applicable to you.

Regards
Sonali

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A screenshot of the UiPath Studio Community interface with a simple workflow containing a control flow activity. (Captioned by AI)
A screenshot of the UiPath Studio Community interface with a simple workflow containing a control flow activity. (Captioned by AI)1916×1034 44.6 KB

i have same problem

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Hi @abujargafary8409,

please check the 2 points i have mentioned and ensure you logged in to assistant and troubleshooting session is enabled if this error pops up for service account having unattended license.

Regards
Sonali

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The image shows the "Unattended sessions" monitoring page in UiPath Orchestrator, displaying the status of a single machine named "DESKTOP-N1R0RM4" which is connected and has troubleshooting enabled. (Captioned by AI)
The image shows the "Unattended sessions" monitoring page in UiPath Orchestrator, displaying the status of a single machine named "DESKTOP-N1R0RM4" which is connected and has troubleshooting enabled. (Captioned by AI)1911×998 75.1 KB