ServiceNow Application Scope unable to configure

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1

I am unable to connect to the ServiceNow Application scope using the connection window in UiPath Studio. On the first attempt, a window opens that displays “Missing redirect URL in application registration.” I am using OAuth 2.0 and the Endpoint Url is specified as “https://sbqa.service-now.com”

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2

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3

I am having the same issue. I’ve verified with our ServiceNow admin that the OAuth setup has been completed exactly as described in the documentation. I am using secure credentials to store my user/password/ID/secret, retrieving and passing those into the ServiceNow Application Scope, and using the correct endpoint URL (“https://ourinstance.service-now.com/”).

Everything appears to be configured correctly, and the same credentials are able to connect successfully via Postman.

edit: I followed a tutorial on Youtube (UiPath And ServiceNow Integration - YouTube) and verified all of my configurations. The tutorial had the instance URL entered in the Redirect URL field on ServiceNow, which is not included in the official ServiceNow Setup documentation from UiPath; we made this change in ServiceNow and now we are receiving a browser window with error “Invalid redirect_uri” instead of the original “Missing redirect URL” error.

What is expected in this field? Is there a way to view the actual POST logs from the connection request to get more details on what is failing?

4

Hello:

I am using UiPath.Team service activity package (Christian), and having an issue to connect to ServiceNow

I am using a Test_dev mode of authentication, and using
consumer_Key
consumrer_secret
username
password
EndpointURL

I get this error back not sure, how to fix this

System.InvalidOperationException: An invalid request URI was provided. The request URI must either be an absolute URI or BaseAddress must be set.
at System.Net.Http.HttpClient.PrepareRequestMessage(HttpRequestMessage request)
at System.Net.Http.HttpClient.SendAsync(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.PostAsync(Uri requestUri, HttpContent content, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.PostAsync(String requestUri, HttpContent content)
at UiPathTeam.ServiceNow.CmdRestAPI.d__63.MoveNext()

Thanks

5

I was able to fix it.
For some reason, if i define the values in variables didnt work. But if i assign the values directly, it did work.

Thanks

6

I was able to solve this issue with the ServiceNow Application Scope with some documentation from the ServiceNow developer portal - Product Documentation | ServiceNow

The Redirect URL must be configured in your ServiceNow Application Registry, and the URL must be the value that you will be connecting from. It must contain both the address and port, and In this case, I found a Listener IP address with a port in the error logs, and gave that a Google. I then found this listed as a requirement on some other OAuth/UiPath integrations -

For OAuth 2.0 you will need to add ( http://127.0.0.1:10001/authorize/ ) as the Redirect URIs (unless your company requires a different one).

That has solved the issue and I am now able to connect and use the ServiceNow integration without issue.

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8

I was able to establish servicenow connection by adding https://cloud.uipath.com/provisioning_/callback in redirect url field of application registry of servicenow. Reference: Integration Service - ServiceNow authentication (uipath.com)

9

Thank you , this Solved my issue