When navigating in Orchestrator > Tenant > License > Production (Unattended) > See More list, the Service Username column is not populated for all the displayed machines.
Issue Description:
When navigating in Orchestrator > Tenant > License > Production (Unattended) > See More list, the Service Username column is not populated for all the displayed machines
Resolution:
- When the Robot is installed in User Mode, the user connected and configured at that time is reflected in Orchestrator under the Service Username column
- When the Robot is installed in Service Mode, the communication between the Robot and Orchestrator is done through the Robot Service (not through an user session) and no username will show up in the Service Username column - this is the expected and recommended way of installing the Robot and running unattended processes
ashokkarale
Anil_G
jast1631
Sarttra
FL.Duck
nashrif
Shakib