Orchestrator- Robot status always unavailable/ disconnected

Hi guys, I am new to Orchestrator. Before that, I have connected my machine to two tenants. But, when I try to connect my machine to the new tenant after disconnected from old tenant, the ochestrator settings on the machine always show “Robot Unavailable” whenever I try to connect to orchestrator. The same problem goes to the old tenant account. How can i solve this problem?

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Problem solved: Insert the valid domain\username on creation of robot
You may find your domain\username by typing “whoami” without quote and hit enter in command prompt.


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