Sender - Name is not working in Send Exchange Mail Message - why?

Hello - I am trying to get the email to appear with a different name than my Exchange account. While the email successfully sends, it doesn’t show a different sender name, even though I have typed it in the Sender Name box, any thoughts?

I also tried sending a message using SMTP but can’t figure out the right Port # for Exchange Email Server

Maybe because I have the wrong Port #? I have tried so many


Hey Cameron,

Please add the user as a delegate for your mailbox in the Outlook and follow the steps mentioned in the link:

Thanks and Regards,

1 Like

Hi @Dominic
I am using SMTP and sending to a gmail ID. I have same scenario and its displaying the same receiver mail id in the Sender field of email. I did the similar step in gmail and add the userID as delegate in the receiver gmail ID. But, didnt work and its still displaying the same receiver email ID.
Both receiver and sender email IDs are gmail one.
Please, let me know what I am missing here.