Hi
Welcome to UiPath community @boyd_IT
Unlicensed version is not a problem buddy
Robot does not exist is the key point
Kindly check whether the machine is connected to the Orchestrator
The machine name in orchestrator and in your system should be same
For more info on this
The machine is connected to the Orchestrator, and the Robot is created and connected to the Machine and the Environment in Orchestrator.
I noticed that the machine name in the bot orchestrator config is in all caps, but the hostname is not. The machine name inside Orchestrator matches the hostname.
The install location seems odd, as well. I’ve reinstalled it as administrator, but it always installs to %localappdata%\UiPath rather than Program Files.
Has the installer changed a lot for 2019.6.0 ?
Is there anywhere I can see the logs for the connection/license attempt by the Bot? The Show Logs option brings me to a folder where the only log available just shows Studio activity, but no Robot activity.
Hi @loginerror - found this post because I am experiencing the same issue. Everything seems to be set up correctly according to the steps in the documentation, but I am getting the “Unlicensed - the robot does not exist” message in the robot tray. I believe Orchestrator has the licenses from my Cloud account but please take a look below and let me know if something is missing. I’ve also included other screenshots to verify what I’ve done so far.
Does the Orchestrator license need to be updated somehow, to indicate a number of attended/unattended robots (and then I would change “Type” to “Unattended”)? If so, how to I go about updating the license?
Hello @boyd_IT@dianwinata88@Palaniyappan curious if either of you could help- see my previous reply. After looking into, sounds like I should be fine with the 2 studio robots as part of my Community Orchestrator license. I even tried changing the Orchestrator URL to platform.uipath.com… (vs. demo.uipath.com… like I had originally). Many thanks!
Thanks @loginerror. Turns out that I was missing a domain with my user name. For everyone reading, best way to get this is “whoami” in command prompt. Once I updated this, everything showed up as online and licensed.