Robot not connecting to Orchestrator - Studio Version 2018.2.6

[kavinnatarajan]

Hi,

Need you help. I am not able to connect my robot to orchestrator. Status shows disconnected always.

i was able to connect last week however i have no clue why is not connecting now.

My Uipath studio version is - 2018.2.6

Is it because of incompatibility ? could you please help.

Also, when i authenticate through setting ; it is giving “GONE” message

Thanks,
Kavin,

[lakshman (Ganta lakshman)]

@kavinnatarajan

May I know what URL have you specified here ?

[kavinnatarajan]

I tried with https://platform.uipath.com/
And also tried with UiPath username

[lakshman (Ganta lakshman)]

@kavinnatarajan

Once try with this URL mentioned in the below thread and check it.

New requirements for Robot to Orchestrator connection!

New requirements for Robot to Orchestrator connection! Since latest update of Community Orchestrator please be careful when connecting Robot to Orchestrator. Now you need to provide full address like: https://platform.uipath.com/[AccountName]/[ServiceName] Before you needed to add just: https://platform.uipath.com/ You may find the full address in the address bar when you are on Orchestrator Tenant page. Without providing the full address in this form you will get this error: [imag…

[irahmat (Indra Rahmat)]

My first time see kind of error message. simple, one word and too much meaning…

[kavinnatarajan]

getting same error

[lakshman (Ganta lakshman)]

@kavinnatarajan

If possible update Uipath studio to latest version and then try once.