Robot does not exist in cloud platform

[abdel (Robot usa)]

Hello friend,

I had problem to publish my package into the cloud platform
i’m using studio pro 2020 4.1 beta22
i had done the provisioning, create a robot with “studio pro” and the domaine\username
add the robot to an envirement.

but when publishing the code: the robot does not exist !!!

in the assistant the status is : connected not licensed

[SenzoD (Senzo Dlomo)]

@abdel, please see if this helps:

Robot does not exist / Connected, Unlicensed

Hello I am running across the same error. When i try and run a file from studio, it says does not exist. I opened up my UiPath Assistant Orchestrator settings and it says connected, unlicensed. However, when i check online under licenses it says, I am licensed until 2021. My robots were working before the update and I have the community version. Below is a screenshot showing the error message and the connected, unlicensed. Please help and advise on how to resolve. Thanks, [UiPathRobot]

[Maneesha_de_silva]

hi @abdel
This is regarding your your robot not connected with Uipath Robot Tray
Open your robot tray and check the license statues

Until your status shows as below your robot not connect properly
If Shows : Connected : Licensed

So go to your robot and machine setting and check as well as go to your robot tray==> orchestrator setting and add the relevant details correctly

[abdel (Robot usa)]

i had done the correct manipulation:

but still diconnected!!!

[Maneesha_de_silva]

@abdel
check this

How To Create UiPath Robot Without Error

with your robot tray, check the connection of robot tray
((Starting : 2.10))

[ramakrishna_s]

Thank you, it worked for me…!