Process "Stopping" for hours

Hey guys,

We have a process that uses a system, and when this system is slower, for instance at the end of a period, this process encounters issues when dealing with it, and then the status is changed to “Stopping”, but it stays that way for hours.
Today, it stuck on “Stopping” for 8 hours. When this happens, all others processes that come after it are instantly Stopped and do not run, causing a mass failure in the Robot.

How can we avoid such a situation?

Thanks a lot!

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