Problem with Windows Remote Desktop Extension on Robot machine

Help Assistant
,
1

Hi,

I developed a process that uses Windows Remote Desktop. While developing a process in Studio I installed Microsoft Remote Desktop and Apps

image

and also installed UiPathRemoteRuntime.msi on the remote machine.

Tested the process starting it from Studio on a development machine and it works fine. No errors at all.
I published the process to the Orchestrator to be able to put it on a schedule and run it on a BOT machine. However, when I opened UiPath Assistant on the BOT machine and try to run the process in attended mode, it failed and I got this error: RemoteException wrapping UiPath.UIAutomationNext.Exceptions.ApplicationNotFoundException: UiPath Windows Remote Desktop Extension not installed .
Basically, complains that there is no Remote Desktop Extension installed and it seems that the Robot cannot interact with the remote session. Again, there is no Studio installed on this machine. It is the Robot machine for running unattended processes and it has only Assistant installed on it.
I don’t see or find anywhere how to install Remote Desktop Extension on a Robot machine or using just the Assistant. I don’t know if that’s even possible.

Version of Studio that is installed on the machine where the process was developed is 2022.4.5
Assistant on the BOT machine is the same thing 2022.4.5

Any help with this would be appreciated.

Thank you.

3

Update - Removed all instances of an app/browser activity inside the process and replaced those steps with CV scope and CV steps. Right now there is no interaction with Windows remote session through use app/browser activity. Everything in the process has been replaced with only CV steps. Process works fine with no errors when started from the Studio. Republished the process to the Orchestrator, upgraded to the newest release of the package. Went back to the Assistant - installed a new version of the process that was just published to the Orchestrator. After install was done I hit the play button in the Assistant and I get the same error RemoteException wrapping UiPath.UIAutomationNext.Exceptions.ApplicationNotFoundException: UiPath Windows Remote Desktop Extension not installed.
What does Windows Remote Desktop Extension has to do with this when CV is used?
Completely clueless.

BTW - I actually uninstalled “Microsoft Remote Desktop and Apps” from the Studio since I used CV Scope to interact with Windows Remote Session, and did all the steps with CV. Of course the process worked when started from the Studio, but not when started from the Assistant.

Do I need to maybe involve UiPath Support?