Problem Excel AddIn installation

Help StudioX
1

Hello everybody,

I want to use the UIAcademy to learn something about automatation. I already installed StudiX but there is a problem with the Excel AddIn.
When I`m trying to install the AddIn, there is followed errormessage:

Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
** at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)**
** at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()**
— End of stack trace from previous location where exception was thrown —
** at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)**
** at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)**
** at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()**
— End of stack trace from previous location where exception was thrown —
** at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)**
** at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)**
** at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088**

image

With my adminaccount there is no problem to install the addin but when I want to activate the addin, it´s not showed up.
I also installed the UI.Integration.Excel Certificate, but it doesn´t helped.

Does anyone have an idea how to solve this problem? I would be really happy!

Best regards,
Kevin

2

any antivirus or domain policy? installing the addin should enable it by default under excel addins-> COM addins

3

Hey studiX.
The antivirus and the policy should not be the problem, because the software is on our whitlist and already in using by other users.
There is no AddIn to enable :confused:
image

4

Is there any solution in sight?

5

few fixes will be available in next update from next week

6

Today I installed the new version of Studio X but the error occurse again.

Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088

My current version is:
image

Best regards,

Kevin

7

Hello,

I would like ask you to dig up a few logs for us :slight_smile: More precisely next to the Studio log it should be an ExcelAddIn_Install.log. It should contain a bit more information about why the installation failed. ( %localappdata%/UiPath/Logs)

Also when reading again your post I noticed that you said that with your admin account there is no problem to install the add-in. By this you mean it did not throw an error or you were able to actually use it :slight_smile:
Regards,
Dragos.

8

make sure you updated correctly since the latest available beta is 1788

9

Hello, I’m studying through my company, and I had a very similar issue and could not install this add-in to continue on my studies. Could you help me with the issue below when trying to install? I downloaded today, so I imagine it’s an updated version

Thanks

Error: UiPath.Studio.Shell.SetupExtensions.SetupException: Installation failed. Please check the execution logs
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.GetDriverResponse(String receivedData)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__8.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.SetupExtensions.SetupExtensionsService.d__7.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Studio.Shell.ViewModels.ToolsPageViewModel.d__34.MoveNext(), HResult -2146233088

10

Hello,

Can you please follow this thread MS Excel Add-in not installed - #29 by lionworx it would give you details on how to fix common issues with the plugin installation and how to create meaningful logs and gather information that will be useful in the debugging process.
Regards,
Dragos.

11

I’ll create a new thread then, because the issue I’m facing is not listed on the thread you mentioned, and it’s closed, so I cannot post there. Thanks

12

Not necessarily a new thread but the information that we need to debug the plugin is encapsulated in that thread. It would be a waste of storage to duplicate all the information that is posted there in this thread.

Regards,
Dragos.

13

any antivirus that could block your installation?