Orchestrator not available outside client network

Help Orchestrator Mobile
,
1

My Orchetrator link is not accessible outside the client network. Do you think the UiPath Orchestrator mobile still work ? Please suggest

2

Hi @Pavithra,

Yes , It is working fine. I took the screen shot now.

image
image899×1599 76.2 KB

Regards
Balamurugan.S

3

Hi Bala, Thank you for your response. For me it says “either you are using an incorrect url, or you are on the incorrect wifi for your orchestrator instance”.

4

Hi @Pavithra,

can you try this one.

platform.uipath.com/account/login?returnUrl=%2F
or
https://platform.uipath.com/account/login?returnUrl=%2F

Regards
Balamurugan.S

5

Also, Bala this Orchestrator you have connected to – Is it community edition Orchestrator or Enterprise version Orchestrator? I think that is where the difference is. I was trying to login to a Enterprise version of my Orchestrator.

Regards,

Pavithra

6

Hi @Pavithra,

Please take a look on these pages, you will get clear idea.

https://www.uipath.com/product/release-notes/uipath-orchestrator-mobile-v1.1

and

Regards
Balamurugan

7

Hi @Pavithra -

if you’re trying to connect to an Enterprise version, kindly ensure that the Orchestrator URL is accessible outside of your corporate network. If it is accessible and you’re still having issues connecting, please let us know.

Thank you,
Greg

8

Thank you Greg. Yes, I’m trying to connect an enterprise version and I had the same doubts. Thank you clarifying.

9

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