Office 365 Access Denied Error although access was enabled

RemoteException wrapping UiPath.MicrosoftOffice365.Office365Exception: Access Denied: Please ensure you are authorized to access this account’s mailbox. —> RemoteException wrapping Microsoft.Graph.ServiceException: Code: ErrorAccessDenied
Message: Access to OData is disabled.
ClientRequestId: 597ff571-77b7-4bf1-abfa-e39ac3000829

at Microsoft.Graph.HttpProvider.d__18.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__35.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__31`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.UserMailFoldersCollectionRequest.d__4.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Extensions.OutlookExtensions.d__10.MoveNext()
— End of inner exception stack trace —
at UiPath.MicrosoftOffice365.Activities.Extensions.OutlookExtensions.d__10.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Extensions.OutlookExtensions.d__0.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Mail.GetMail.d__34.MoveNext()
— End of stack trace from previous location where exception was thrown —
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)

HI @loginerror, @Pablito, @ovi

I am getting the above error, we got permissions from Azure team to implement Office 365 activities in the Mailbox , can you help me about this error and how to resolve it?

Regards,
Santhosh

2 Likes

Hello @Santhosh_Hyd!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

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Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

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Cheers from your friendly
Forum_Staff

I have the same issue, did you get this resolved?

Hi @Shawn_Ngoh

Are you by chance using a personal Microsoft account?

Could you provide more details about the specific issue that you are having?

This ended up being an issue with my Azure App and I didn’t grant the right application level Mail.Send privilege (I only did Mail.ReadWrite)

Hi , we are facing similar issue like even after providing mail.send with application permission and admin consent we are getting error like access denied, could you please help…many thanks in advance.