Is there any way we can unlock the Windows session, if it is locked?

Help Studio
1

Hello,
I have made an RPA Process which uses CV activities to scrape data from a Citrix application from a RDP session.
When the RDP session is active, the RPA process is working fine and scrapes data as needed.
But when I stopped the RDP session, the RPA process scrapes data normally for 30 mins and then throws an error saying that the Windows session is locked.
And when again I logged into the RDP session, the scraping works normally, the exception no more occurs.
I have cross-verified twice that after stopping the RDP session, for 30 mins scraping happens and then below exception occurs. And after logging in to the session, the scraping works fine and below exception no more occurs.
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Note: I have to use CV Screen activities to perform the RPA process. There is no other way to achieve the scraping without using CV Screen activities

Below is the error which I am facing -
CV Screen Scope: Cannot bring the target application in foreground because the Windows session is locked.
I have also given an unattended license to the machine because I want to run the RPA process unattended.
Is there any way we can unlock the Windows session once the above exception occurs, during the automation process itself?

Any help would be appreciated, Thanks & Cheers!

2

Hi @YashBiswakarma

When ever we use the cv activities the UiElements must be visible for the activities to run properly.
So, that why u face the issue when the rdp gets disconnected. It’s mandatory to keep the rdp connected when u r using the CV activities.

3

@YashBiswakarma

Did you install the robot in service mode?

And you can enable login to console as well in robot settings

cheers

4

You shouldn’t be doing this. If you want the automation to run without you, then you have to set it up to run unattended so it starts its own RDP session.

5

yes , i have setup the robot in service mode

6

Also, I have given console details and password into robot settings

7

To start its own RDP session, I will have to perform or start process from different machine

8

@YashBiswakarma

Please enable this and try

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and yes it is not advised to disconnect while bot it running.please sign out before run and then try to trigger bot from orchestrator

cheers

9

Ok, lemme check that, will get back to you
Cheers

1 Like
10

No. This is what unattended means. Orchestrator starts its own RDP session. You don’t log into anything.