Installer Integrity Check Has Failed. Common Causes Include Incomplete Download And Damaged Media. Contact The Installer’s Author To Obtain A New Copy

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Why is the error "Installer Integrity Check Has Failed. Common Causes Include Incomplete Download And Damaged Media. Contact The Installer’s Author To Obtain A New Copy." thrown while attempting a fresh installation of UiPath Task Capture?

Issue Description:
Sometimes, when launching an installer (EXE/MSI) to install a new Task Capture, the below error arises:



Root Cause:

The installer file has gone corrupt/unreadable, for example, an anti-virus, firewall settings, third-party applications, low hard disk space, etc. is preventing the installer from running successfully.

Resolution:

  1. Validate Prerequisites: Meet the prerequisites for Task Capture to enable a smooth installation. Refer to the "Hardware & Software Requirements" page official docs.
  1. Leverage Latest Installer: Re-download the latest installer and re-attempt the installation.

Also, take note of any specifics about the installers that the product demands. In the case of UiPath Task Capture, it is NOT supported to have both the .exe and .msi versions of Task Capture on the same machine. Hence, delete one of the two before proceeding with the installation.

  1. Maintain Privileges: Run the installer as an admin user with unrestricted privileges on the machine.
  1. Disable Antivirus/Firewall temporarily: If the organization's security policy allows, temporarily disable the antivirus software running on the computer and the firewall, and then try downloading and installing the executable files.
  2. Delete Temp Files: Clear the temp directory (%temp%) before launching the executable file and attempting the installation.
  3. Clean Boot Your System: Place the computer in a clean boot state before attempting the installation. Read How to perform a clean boot in Windows for more information.
  1. Microsoft Troubleshooter: If none of the above steps help, download the troubleshooter and follow the steps illustrated in Fix problems with apps being installed.