The UIPath Studio msi package is not valid

Feedback Studio
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1

When I download the UIPath installation package found on UiPath
using this link:
Install UiPath Studio. Click here to download again.
The package downloads. But when I try to install the package, I get this error message:
This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

I have seen a couple of responses in the forum where the UIPath representative has not be helpful. One actually wanted you to go download from a google drive. I do not feel comfortable doing that. This is on my 3rd week. Please update the msi. I had 22.4.3, but I have been issued a new computer and need to reinstall. Please provide me with the installer or refund the money I paid for the license.

Thank you!

3

Hello @cynthia.coleman

As you mentioned do you have the licensed Enterprise version? If yes, it would be better to raise a concern with customer support and you can seek the support from the account manager.

1 Like
4

Hi @cynthia.coleman

If you are an Enterprise customer, you should have access to the Customer Portal where you could download the Enterprise installers for all the products.

Alternatively, feel free to contact our technical support for assistance.

Please let me know if you managed to resolve the issue.