Image not found Error

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1

Hey guys , i have an issue in a process which it has problem with identifying element so i got to work with image activities , most of time when i check transaction in queue i find that it failed with application system exception with reason : image not found
Without any other details , i had already try and catch in all workflows…
I tried to execute the process by myself and it works perfectly without any error…any idea or solutions?

Thanks

Regards

2

Make sure the resolution set for the robot is the same as the desktop the process was developed on.

1 Like
3

Hello , yes it is the same resolution

4

Hi @Deep_HML

Is log in to console set to false? And are the robot resolutions set in orchestrator?

You can check from logs as well if resolution is different

I hope you have screenshots set up? Is the required image visible as run when as a normal process?

Cheers

5

Hello , i didnt undrestand well your questions
Where can i check the set up and log in to console if its false ?

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6

Hi @Deep_HML

Please check this

https://docs.uipath.com/robot/docs/windows-sessions

cheers

7

Have you logged into the server using the robot account and then just closed the RDP window? You can’t do this. In general, people shouldn’t be logging into the server. If you must for some reason, don’t just close the RDP window - use the Start menu to SIGN OUT.

So log into the server with the same robot account, then SIGN OUT. Now run your automation.

8

Check the resolution and again select image then check if still not working try to restart your system and then run your workflow may be its work for you

Happy Automation

9

If you want to resolve the images not showing problem due to this, then just go to Chrome’s Settings > Privacy and Security > Content and select the JavaScript feature. As the dedicated JavaScript section is opened, make sure that the feature is enabled on your browser

Regards,
Will