Trouble using Find image activity with vdi

Help Studio
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1

i have an automation that i built on my physical machine (that’s where my studio is installed).
i’m opening a website and then using find image activity to grab part of the website. i’m saving the screenshot and adding it to the body of an email. All is working well on studio, but keep getting “activity timeout exceeded” when using vdi, so it’s not finding the image. I’m assuming it’s display settings? my resolution on my laptop is 1920 x 1080. my vdi is 1536 X 864. i’m unable to change the setting in the vdi. is there anything i can do in the properties panel of the find image activity that will help this?

This is a screenshot of a user interface for configuring image-based automation settings, including input image properties, target details, timeout, and output options. (Captioned by AI)
This is a screenshot of a user interface for configuring image-based automation settings, including input image properties, target details, timeout, and output options. (Captioned by AI)327×475 12.7 KB

2

Hi @chris.dease,

you can configure settings for your robot account as shown below(in your case, it would be 1536 by 864) . This would allow robot to create session in required resolution so as process can run smoothly.

The image shows a settings interface for configuring logging and session settings, including options for logging level, resolution dimensions, and other settings such as font smoothing and auto-download processes. (Captioned by AI)
The image shows a settings interface for configuring logging and session settings, including options for logging level, resolution dimensions, and other settings such as font smoothing and auto-download processes. (Captioned by AI)1309×725 38.3 KB

Regards
Sonali

3

would this affect my other automations that are running on that robot account? there is no issue with selectors on the other automations. i’m just having issues with this one particular activity on this one automation.

4

Yes, that can.

Robot account settings will be same for all processes unless you keep changing it before starting different processes.

Ideally you should target developing all the processes in 1920*1080 p or similar to other processes.

Or you should be using different robot accounts with different resolutions.

Regards
Sonali

5

Hi @chris.dease,

also refer below post around resolution:

It is advisable to use below parameters to print resolution(using Log Message activity) being picked for development/process run in initialization state.

"The primary screen resolution is: " + System.Windows.SystemParameters.PrimaryScreenWidth.ToString + " x " + System.Windows.SystemParameters.PrimaryScreenHeight.ToString

this allows the developers to consciously develop on the desired resolution.

Regards
Sonali