I had one Queue in QA folder and i have access to that folder . while i use get transaction item its throwing error

Help Orchestrator
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I had one Queue in QA folder and i have access to that folder . while i use get transaction item its throwing error.

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Hi @MitheshBolla

Can you check the role permission of robot in Orchestrator.

Regards
Gokul

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Hi

Pls check whether your robot has access to QUEUES

It’s not just the folder check for queue as well

Your robot must have view and edit permissions on transactions. 1. Go to Tenant > Manage access and select the Roles tab and edit the Robot role settings there.

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Cheers @MitheshBolla

1 Like
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in which tab i can check permission? already i had QA folder acess.
My user had
(folder administrator ,administrator , robot ) access

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Yes as mentioned i have all access as u provided in screen shot.but still same error

1 Like
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Where you able to add to the queue item
@MitheshBolla

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i am adding queue item from chat bot.

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Please check the permission level in Orchestrator → Roles and Permission.
and which Orch version you are using?

Thanks

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Can you share the screen shot of the permissions you have

Ensure you have edit and create permissions as well

@MitheshBolla

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for robot only view
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1 Like
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Enable all the options for queue and give a try

Cheers @MitheshBolla

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i kept but still same issue

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Version 22.1.21-release.25