Queue, You are not authorized Error Code: 0:

Hi everybody… need some help for this issue.

When I try to use a activity about queues I have an error that say: "You are not Authorised! Error code: 0

I dont know why, the queue exist in orchestrator and robot is licensed and exist too in orchestrator.

any idea? thanks in advance.
image

hello @Javier_Flores

in orchestrator check the robot id has permission (role) to edit queues or not.

if edit permission is enabled for robot then it can be access the queues and add value

Regards
ajay

image
thanks a lot @Ajju , but I give to robot role all permisions about queues in order to avoid the issue but nothing change.

@Javier_Flores

is robot ID mentioned in users, if yes what is the role?
it should be robot.
image image

and also make sure that your using the same ID which is mentioned under Users Tab to access the queues

Ajay