Add Queue Item: Folder does not exist or the user does not have access to the folder. Error code: 1100

Help
,
1

I am trying to add elements to a Queue in Orchestrator. The robot is connected and licensed and the queue is created in Orchestrator. But I always get the same error when using Add Queue Item activity:

“Add Queue Item: Folder does not exist or the user does not have access to the folder. Error code: 1100”

Could someone help me?

Thank you :slight_smile:

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@marherfer

I think you may have to check the robot role for it’s permissions to the queue.
I’m not completely sure, but please give it a try .

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Thank you for your reply @SowmyaLeo
Could you tell me how to check the robot role or the permissions?

4

Hope this helps

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I checked the roles: The robot has the role Robot, and the permissions for the Queue are View and Edit. It is something wrong? Should I add more permissions? @SowmyaLeo

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@marherfer
For a test can you check the “Create” on the Queue and also view, edit and create for the Transactions and give it a try.

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@SowmyaLeo I tried, but i have the same error.

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@marherfer

Let us do a simple queue creation and test.

  1. Create a queue named test.
  2. Create a simple sequence and have just an add queue item. QueueName: “test” and in ItemInformation just one argument Eg: Name , Value “Hello”
    and try to run it.

If this issue appears again we can try debugging further.

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@SowmyaLeo

Same problem again. I attached the picture about the studio and the queue, maybe you can see the error.

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image1917×812 66.1 KB

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image1544×552 37 KB

10

This appears to do something with the access .
Let us get some experts inputs:
@Palaniyappan @lakshman @balupad14 - please can you help.

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@SowmyaLeo
I found the error: I had to add the name of the folder where the Queue is located. And also add the permissions View and Edit Folder to the Robot.

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image1463×466 22.8 KB

Thank you very much for your help!

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Cool that was informative.

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@marherfer Kindly mark your finding as the solution as it will be easy for others to view the solution if they face the same issue.

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