How To Solve Orchestrator 500.30 Internal Server Error After Installation

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How to solve Orchestrator 500.30 Internal Server Error After Installation ?

Errors in Event Viewer:

Error #1

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Root Cause & Resolution:

Scenario 1: If the IIS for application pools under identity does not have enough privileges in Database, change the identity to a custom user that has enough privileges, more information about the database roles required can be checked in here :

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Scenario 2: Check if the user being used in the connection string for all the Application Pools does have enough privileges in Database, more information about the database roles required can be checked in Orchestrator Prerequisites for Installation . Connection string needs to be checked and modified for each of the 3 applications

  • Identity \ appsettings.Production.json
  • Webhooks \ appsettings.Production.json
  • UiPath.Orchestrator.dll.config

Modify



Error #2

Configuration Error in UiPath.Orchestrator.dll.config, found relevant error in "application logs" of event viewer.

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Root Cause:

In UiPath 20.10.x or higher version, the UiPath.Orchestrator.dll.config file had parameters related to

  • "system.webservers"
  • "location"

These parameters are not allowed in UiPath.Orchestrator.dll.config file.

Resolution: Remove both "system.webservers" and "location" parameters from the config file.